01
Observe
Record the symptom, location, and timing.
SlabShield field guide · San Antonio, TX
Prepare useful documentation
Organize observations and inspection records when discussing a possible slab leak with your insurer.
Claim preparation
Build a clear record
Insurance coverage varies by policy and circumstances. SlabShield cannot promise approval or determine coverage on an insurer’s behalf.
- Take dated photos of visible damage.
- Keep inspection reports and estimates.
- Record when symptoms first appeared.
- Ask your insurer about deadlines and mitigation.
Download-ready checklist
Checklist is informational; follow your insurer’s requirements.
Practical checklist
Start with the property details
Construction, pipe material, access, and previous work affect the investigation.
01
Capture the details
Note dates, rooms, meter readings, and visible changes.
02
Ask about the evidence
Understand which tests were performed and what they can establish.
03
Compare the scope
Review access, restoration, price, and exclusions.
04
Keep the records
Save reports, approvals, invoices, and written terms.
Visual reference
What to document first
A clear timeline and specific observations help the assessment stay focused.
Illustrative stock photography only. Images are not representations of completed SlabShield jobs or verified customer properties.
Field note 04
Compare the practical options
Discuss reasonable alternatives, disruption, cost, and expected restoration.
- Record what you observed and when it occurred.
- Ask what evidence supports the recommended next step.
- Request the scope and limitations in writing.
Evidence-led planning · Property-specific findings
Explore the details
What the equipment contributes
Tools provide measurements or images, not automatic diagnoses.
02
Compare
Consider other plausible sources.
03
Verify
Use suitable tests and interpret results.
04
Decide
Choose the next step with clear information.
Decision guide
Scope and estimate essentials
Confirm inclusions, exclusions, access needs, verification, and payment terms.
Option A
Investigate first
Useful when the cause, location, or extent of the issue remains uncertain.
- Document findings
- Compare suitable tests
- Explain uncertainty
Option B
Plan the work
Appropriate once the evidence supports a specific repair scope.
- Confirm access needs
- Review written estimate
- Agree on verification
Practical checklist
Safety and property protection
Avoid unsafe access or demolition based only on a suspected symptom.
01
Capture the details
Note dates, rooms, meter readings, and visible changes.
02
Ask about the evidence
Understand which tests were performed and what they can establish.
03
Compare the scope
Review access, restoration, price, and exclusions.
04
Keep the records
Save reports, approvals, invoices, and written terms.
Visual reference
Records to keep
Save reports, photographs, written approvals, invoices, and warranty terms.
Illustrative stock photography only. Images are not representations of completed SlabShield jobs or verified customer properties.
Field note 10
Plan the next step
Confirm service coverage and availability directly for your address.
- Record what you observed and when it occurred.
- Ask what evidence supports the recommended next step.
- Request the scope and limitations in writing.
Evidence-led planning · Property-specific findings
Answers before action
Questions about insurance
General information only; the right answer depends on your property, plumbing system, and verified findings.
Does one symptom prove a slab leak?
No. High bills, warm floors, moisture, or unusual sounds can have multiple causes. Appropriate checks are needed.
Will every investigation avoid opening the floor?
No method can guarantee that. Testing may narrow the location, but access needs depend on findings and repair method.
Will homeowners insurance pay?
Coverage depends on the policy, cause, exclusions, and circumstances. Ask your insurer for guidance specific to your policy.
Can I get an exact price online?
A reliable estimate usually requires details about the suspected location, access, materials, scope, and restoration needs.